{"id":43426,"date":"2023-12-01T05:23:00","date_gmt":"2023-11-30T21:23:00","guid":{"rendered":"https:\/\/jingsourcing.com\/?p=43426"},"modified":"2023-12-19T10:40:56","modified_gmt":"2023-12-19T02:40:56","slug":"b-dhgate-safe-legit","status":"publish","type":"post","link":"https:\/\/jingsourcing.com\/b-dhgate-safe-legit\/","title":{"rendered":"Is DHgate Safe? Don’t Use DHgate Before Reading My Post."},"content":{"rendered":"\t\t
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A lot of people like buying things on DHgate because stuff is really cheap. If you have a small MOQ<\/a>, like a few dozen products, I really recommend using it. But some people have had bad experiences with certain DHgate sellers and left negative reviews, creating a not-so-good image. On Google, you’ll see questions like ‘Is DHgate safe? Is DHgate legit?’ In today’s post, I’ll answer these high concerns about DHgate objectively. Keep reading and you\u2019ll benefit a lot.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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  1. What is DHgate?<\/a><\/li>
  2. Why is DHgate so cheap? Is it good quality?<\/a><\/li>
  3. Why do some buyers think DHgate is a scam site?<\/a><\/li>
  4. How to cancel an order that the seller has not shipped?<\/a><\/li>
  5. Why is tracking info not updated after placing an order?<\/a><\/li>
  6. What if the item is not received or not as described?<\/a><\/li>
  7. What evidence needs to be provided for different claims?<\/a><\/li>
  8. How to find a trustworthy seller on DHgate(4 TIPS)?<\/a><\/li>
  9. What payment methods are supported on DHgate?<\/a><\/li>
  10. Can you buy brand or replica products from DHgate?<\/a><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    What is DHgate?<\/h2>

    DHgate<\/a>, established in 2014, is a B2B online trading platform<\/a>. But it focuses on small wholesale orders<\/a> to help eCommerce sellers, which is different from Alibaba<\/a>,\u00a0Made in China<\/a>, Global Sources<\/a>, etc. Products on DHgate are generally in stock and have clear MOQ requirements on the product listings. For some high-value products, you can just buy one.<\/p>

    After you place your order and pay DHgate, DHgate will keep the money for you until your seller delivers goods to you and you confirm accepting. The whole process is shown below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Why is DHgate so cheap? Is it good quality?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    As we all know, China is a \u201cworld factory\u201d, manufacturing a wide range of stuff at cheaper prices. More than 90% of DHgate sellers are based in China. They sell products at competitive prices to people worldwide, without a first or second middleman. Take the common everyday item keychains for example. Suppliers on DHgate sell it for just $2.58\/pc, while Amazon sellers wholesale from Chinese suppliers and then retail it for around $8\/pc.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Click to Enlarge<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    However, upon seeing such low prices, some friends might wonder ‘Is the quality of items on DHgate good?’ I can tell you that the majority of products have reliable quality, especially for small and simple items which are truly good to use and affordable.<\/p>

    It’s important to note that for the same product, the price difference won’t be huge. If you come across a very low price but have high expectations for quality, you might be disappointed; after all, you get what you pay for. Additionally, when buying, it’s best to be discerning and choose trustable sellers, which I’ll explain in Chapter Five<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Why do some buyers think DHgate is a scam site?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    After reading tens of thousands of negative reviews about DHgate, I summarize 6 aspects of why DHgate makes some buyers angry and think it is a scam. I will explain them in detail.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    1. Customers can<\/b><\/strong>\u2019<\/b><\/strong>t receive a prompt reply or are even ignored by sellers.<\/b><\/strong><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Many buyers will inquire the sellers immediately if they don\u2019t receive the package or the actual item is not the same as the description in the product listing. But sellers answer their questions after several days or don\u2019t give any reply. In fact, such a phenomenon indeed exists.<\/p>

    As many small or individual sellers set up e-commerce stores on DHgate, there may be just one person running the store and completing the whole process including arranging shipment, after-sale service, etc. Hence, they can\u2019t respond to the buyers\u2019 questions timely.<\/p>

    Besides, there is another type of supplier, whose e-commerce store is like an online grocery shop. They display many different kinds of products on their online store. Generally, for such online stores, they couldn\u2019t provide good after-sale service.<\/p>

    In addition, some sellers just want to make quick money by selling hot-selling products. They will remove the products from their e-commerce store immediately when the products become unpopular. For such sellers, they won\u2019t pay much attention to after-sale service, either.<\/p>

    Moreover, many Alibaba suppliers just regard DHgate or AliExpress<\/a> as extra channels to clean up inventory, so they don’t care too much about the after-sale service of these two platforms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    2. Customers think the customer service can\u2019t help tackle the dispute between the sellers and them well.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Buyers often encounter such problems: the dispute between them and sellers cannot be tackled by themselves. Then they will request DHgate to mediate in the dispute. As DHgate is not the party involved and they judge who should be responsible for the problem just according to the evidence provided by sellers and buyers. Sometimes, both sellers and buyers are unsatisfied with the judgment result.<\/p>

    Therefore, as buyers, you should maintain abundant evidence to prove that sellers should be responsible for the problem, including the chatting records, videos about unpacking the box, relevant pictures of the defective item, etc.<\/p>

    <\/b>3. It’s hard to get refunds for unsatisfactory products, damaged packages, or the delivery time beyond the promised time.<\/b><\/strong><\/span><\/h3>

    Generally, the reason for applying for a refund can be summarized into 5 types.<\/p>